Archive for the ‘Behavior’ Category

Changing the Management Paradigm

Behavior | 1 comment | February 12th, 2009 

I am finally getting back to doing some reading, now that most of the nuts and bolts of Decision 3D are in place. Today I read a post by Luis Suarez called, “From Command and Control to Collaboration and Teamwork – Preparing Business Leaders for the Knowledge Economy“. Luis pointed to a HBR video interview of Cisco’s John Chambers (below) and an article by Oliver Marks about the interview.

The key concept to pull out of this thread is that technology and behavior must work in concert to achieve improved results. This is a must watch video if you want to get a better idea of our objective here at Decision 3D. When you read the articles and watch the post, think about the intersection of tools and behavior…

From the Oliver marks article:

Chambers talks about the gradual huge transition in the management of the company – the shift from Command and control management to collaboration and teamwork.

This is a behavioral change for Cisco management, that aligns with the capabilities of the networking products they use and sell. Having all of those tools available but not changing to a collaboration and teamwork culture would have propogated a disfunctional organization. Instead, Cisco is one of the strongest and most admired companies around.

Tags: Case study, Cisco, John Chambers, Luis Suarez, Oliver Marks, REWIRE